The information that we collect can be categorised as: Personally Identifiable Information and Anonymous Information. The definitions of these are listed below.
Information stored on our systems
The majority of this information is stored on our database, but also may be transferred to other mediums such as hard copies or computer files depending on the situation. Regardless of where and how any information is stored, we will carefully observe the current Australian privacy laws when handling your information.
Information stored on your computer
When you visit our web site we will create a small information file called a "cookie". This is standard practice for the vast majority of web sites on the internet today. All information stored in the cookie is stored in an encrypted format using a triple DES algorithm.
If you provide us with any personal information we will never share this information with any third parties without your approval. Any information that you pass on to us is used internally to provide services to you or for delivery of any requested services.
There are rare circumstances which might be an exception to this rule, such as legal obligations resulting from a court order.
Where practical you may deal with us anonymously. We might not be able to provide certain services or a complete service when dealing anonymously.
If you have any further questions regarding our privacy practices then please contact us on (02) 4954 0622 or use other contact methods as listed on our contact us page.